• NON-REFUNDABLE: This special order item is non-refundable once your order is placed, except in cases of damage during transit with proper documentation.

• DAMAGE CLAIMS: Refunds will only be processed if you provide proof of damage that occurred during transit. Acceptable proof includes: photographs of damaged packaging, photographs of damaged product, and delivery confirmation. All damage claims must be submitted within 48 hours of delivery to help@winteryutamimotors.com.

• NO CANCELLATIONS: Once your order is placed, it cannot be canceled or modified for any reason. This is because special orders are manufactured specifically for you.

• LEAD TIME: Manufacturing and delivery times range from 14 to 60 days. This timeframe is an estimate and not guaranteed. Delays may occur due to manufacturing processes, material availability, or shipping conditions.